Support

Need a hand with something?

Most questions have a quick answer below. Can't find yours? Email vic@trywydd.net — a real person reads every message.

How do I reset my password?

Tap Forgot password? on the sign-in screen, enter your email, and tap Send reset link. You'll see a confirmation to check your email. Open the email on your phone and tap the link — it opens Trywydd directly, no browser involved, straight to a Set a new password screen. Enter and confirm your new password, tap Set new password, and you're immediately signed in, no separate login step.

How do I cancel my subscription?

Subscriptions are managed through Apple, not inside Trywydd. On your iPhone, open Settings, tap your name at the top, tap Subscriptions, find Trywydd in the list, and cancel there. If you're looking for a refund, Apple handles those directly: reportaproblem.apple.com.

How do I export my data?

Open Settings from the bottom tab bar and tap Export all my data. That gives you a full backup file of your areas, goals, habits, and history, which you can keep or move to another device.

How do I report a bug?

Email vic@trywydd.net with what happened and, if you can, what you were doing right before it happened. A screenshot helps more than you'd think.

Still stuck?

Write to us directly and we'll sort it out.